Privacy Policy
Effective Date: August 29, 2026
At Saavra, accessible through saavra.in, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, create an account, place an order, or otherwise interact with our services.
By accessing or using saavra.in, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you use our website, we may collect the following information:
Personal Information
When you place an order, create an account, contact us, or use certain website features, we may collect:
Full name.
Billing and shipping address.
Mobile/telephone number.
Email address.
Order and purchase details.
Payment-related information.
Account login information, where applicable.
Information provided when contacting customer support.
Other information voluntarily provided by you.
Payment Information
Payments may be processed through third-party payment gateways or financial service providers.
Saavra generally does not store complete debit card, credit card, banking, or other sensitive payment credentials on its own servers. Payment information may be collected and processed directly by the applicable payment gateway according to its own privacy and security policies.
2. Information Collected Automatically
When you visit saavra.in, certain technical information may be collected automatically, including:
IP address.
Browser type and version.
Device type.
Operating system.
Pages visited.
Date and time of website visits.
Referring website or source.
Approximate location derived from technical information.
Website interaction and browsing information.
Other diagnostic and performance information.
This information helps us understand how visitors use our website and improve its performance, security, and functionality.
3. Cookies and Similar Technologies
Saavra may use cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
Keep products in your shopping cart.
Remember login or account preferences.
Maintain website functionality.
Understand website traffic and usage.
Improve website performance.
Personalize certain website features.
Support advertising and marketing activities, where applicable.
Detect and prevent fraudulent or unauthorized activity.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.
4. How We Use Your Information
Saavra may use collected information for purposes including:
Processing and delivering orders.
Confirming purchases and payments.
Providing customer support.
Managing customer accounts.
Processing returns, exchanges, and refunds.
Communicating order status and delivery updates.
Responding to enquiries and requests.
Improving products, services, and website functionality.
Personalizing your shopping experience.
Detecting, investigating, and preventing fraud or unauthorized activity.
Maintaining website security.
Performing internal analysis and business operations.
Sending promotional communications where permitted and where you have provided appropriate consent.
Complying with applicable legal and regulatory requirements.
5. Sharing of Information
Saavra does not sell your personal information to third parties for their independent commercial use.
We may share relevant information with trusted service providers when necessary to operate our business and provide services to you. These may include:
Payment gateway and payment processing providers.
Courier and logistics partners.
Website hosting and technology service providers.
IT, security, analytics, and infrastructure providers.
Customer support and communication service providers.
Marketing or advertising service providers, where applicable.
Professional advisors, auditors, or legal service providers.
Government authorities or law-enforcement agencies where required by applicable law.
Such sharing will be limited to information reasonably necessary for the relevant purpose, subject to applicable contractual, legal, and security requirements.
6. Third-Party Services
Our website may use third-party services or integrations for payment processing, analytics, advertising, shipping, communication, social media, or other functionality.
These third parties may process certain information according to their own privacy policies and terms.
Saavra does not control the privacy practices of independent third-party services. We encourage customers to review the privacy policies of such services when interacting with them.
7. Marketing Communications
If you have provided appropriate consent or where otherwise permitted by applicable law, Saavra may send you information about:
New products.
Special offers.
Discounts.
Sales and promotional campaigns.
Website updates.
Other Saavra-related communications.
You may opt out of promotional emails by using the unsubscribe option included in the relevant communication or by contacting us.
Please note that even after opting out of marketing communications, you may continue to receive essential transactional messages, such as order confirmations, payment notifications, shipping updates, and return/refund communications.
8. Data Security
Saavra takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Completing transactions.
Providing services and customer support.
Maintaining business and financial records.
Resolving disputes.
Preventing fraud and misuse.
Complying with applicable legal, tax, accounting, and regulatory obligations.
When information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.
10. Your Privacy Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, which may include:
Requesting access to certain personal information held by us.
Requesting correction of inaccurate or incomplete information.
Requesting deletion of personal information where legally permissible.
Withdrawing consent where processing is based on consent.
Opting out of certain marketing communications.
Raising a concern or complaint regarding the handling of your personal information.
Requests may be subject to reasonable verification to protect your account and personal information.
To exercise an applicable privacy right, please contact us using the details provided below.
11. Children’s Privacy
Saavra does not knowingly intend to collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.
12. External Links
Our website may contain links to third-party websites, applications, social media platforms, or other external services.
Saavra is not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
13. Fraud Prevention and Legal Disclosure
Saavra may use customer and transaction information to detect and prevent fraudulent transactions, misuse of the website, unauthorized activity, or other security threats.
We may disclose information where we reasonably believe disclosure is necessary to:
Comply with applicable law or legal processes.
Respond to valid governmental or law-enforcement requests.
Protect the rights, property, or safety of Saavra, our customers, employees, or others.
Investigate fraud, security incidents, or unlawful activity.
Enforce our terms, policies, or agreements.
14. Changes to This Privacy Policy
Saavra may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, legal requirements, or applicable regulations.
Any updated version will be published on saavra.in with a revised effective date.
We encourage you to review this page periodically to remain informed about how we handle personal information.
15. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Saavra
Website: saavra.in
Email: info@saavra.in
We will make reasonable efforts to review and respond to privacy-related requests within an appropriate timeframe.
16. Consent
By using saavra.in, creating an account, placing an order, or voluntarily providing personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your information as described herein, to the extent permitted by applicable law.
If you do not agree with this Privacy Policy, please discontinue use of the website and its services.
