Terms & Conditions
1. Introduction
Welcome to Saavra (“Saavra”, “we”, “our”, “us”). By accessing or using our website and services (the “Site”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree with these Terms, you should not use the Site.
2. Eligibility & Account
By using Saavra, you confirm that you are at least 18 years old or accessing the Site under the supervision of a parent or legal guardian. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account. You agree to provide accurate, current, and complete information and to update it as needed.
3. Products, Pricing & Availability
Saavra sells beauty products, artificial and imitation jewellery, trending gifts, and fancy dresses for ladies, girls, and kids, subject to availability. All prices, offers, and product descriptions may change at any time without prior notice, and errors in pricing or information may be corrected at our discretion. Display of a product on the Site is not a guarantee of availability; orders may be cancelled or modified if stock is not available.
4. Orders & Payment
When you place an order, you are making an offer to purchase the selected products under these Terms. We reserve the right to accept or reject any order, in whole or in part, at our sole discretion (for example, in case of payment issues, stock unavailability, or suspected fraud). Payments are processed through third‑party payment partners (such as card networks, UPI, wallets, or net banking), and you agree to their terms and policies when using those options.
5. Shipping, Delivery & Risk
Shipping charges, delivery timelines, and available locations will be displayed at checkout or in our shipping policy. Estimated delivery times are only estimates and not guaranteed; delays may occur due to courier issues, festivals, strikes, or unforeseen events. Risk of loss or damage to products passes to you when the order is handed over to the carrier or delivered to the address you provided, as per applicable law and courier terms.
6. Returns, Exchange & Refunds
Returns, exchanges, and refunds will be governed by our separate Return & Refund Policy, which forms part of these Terms. Certain items (such as cosmetics, intimate wear, or used/damaged products) may be non‑returnable due to hygiene or safety reasons, as specified in the policy or on the product page.
7. User Conduct
You agree not to use the Site for:
- Any unlawful, fraudulent, or harmful activity.
- Uploading or transmitting viruses, malware, or any code that may damage or interfere with the Site or other users.
- Posting harmful, abusive, obscene, defamatory, or infringing content, including content that violates others’ privacy or intellectual property rights.
We may suspend or terminate your access if we believe you have violated these Terms or applicable law.
8. Intellectual Property
All content on Saavra, including text, graphics, logos, images, designs, icons, and software, is owned by or licensed to Saavra and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, display, or create derivative works from any content without our prior written consent, except for personal, non‑commercial use of the Site.
9. Third-Party Links & Services
The Site may contain links to third‑party websites, apps, or services that are not controlled or operated by Saavra.We are not responsible for the content, terms, privacy practices, or actions of any third‑party sites, and your use of such sites is at your own risk.
10. Disclaimer of Warranties
The Site and all products and services are provided on an “as is” and “as available” basis, without any warranties of any kind, express or implied, except as required by law. To the fullest extent permitted by law, Saavra disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.
11. Limitation of Liability
To the maximum extent permitted by law, Saavra, its owners, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products. Our total aggregate liability for any claim related to your use of the Site or purchase of products shall not exceed the amount you paid for the specific order giving rise to the claim, subject to applicable law.
12. Indemnity
You agree to indemnify, defend, and hold harmless Saavra and its affiliates, officers, employees, and partners from any claims, losses, damages, liabilities, and expenses arising out of your use of the Site, violation of these Terms, or infringement of any third‑party rights.
13. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using Saavra, you consent to the collection and use of information as described in the Privacy Policy.
14. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Any disputes arising out of or related to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in Hapur, Uttar Pradesh, India, subject to any mandatory legal requirements.
15. Changes to These Terms
We may update or modify these Terms at any time, and any changes will be effective upon posting on this page with a revised “Last Updated” date. Continued use of the Site after such changes means you accept the updated Terms.
